Privacy Policy

The Cotswold Explorer Ltd

Last updated: 01, July 2021

This privacy policy covers the website produced by The Cotswold Explorer.
It is your responsibility to read and understand this privacy policy. By visiting
our website, you are agreeing and consenting to the practices described in this
privacy policy. If you do not agree to all of this privacy policy and do not wish to be
bound by it, you are not authorised to access or otherwise use the websites,
or to take part in any of the programmes and offers that we provide. In reviewing this privacy policy, please also read our Terms and Conditions which can be found here.

Our legal status under UK Data Protection law is that of a Data Controller and in
this capacity, we will securely store and process your personal information which you have provided to us. Data Controller is a legal term used in the Data Protection Act1998 (the Act) to signify the person who controls what to do with any given personal information. We are committed to safeguarding your privacy online. We appreciate that you do not want any personal information you provide to us distributed indiscriminately and here we explain how we collect information; what we do with it and what controls you have. This privacy policy may change from time to time so please check back here frequently.

This privacy policy explains the following:

  1. The personal information that we collect from you.
  2. How your information is processed and stored securely.
  3. How we use your personal information.
  4. Share your personal information.
  5. Age restrictions on supplying personal information.
  6. How we long we keep your personal information.
  7. Changes in access to personal information or receiving marketing messages.
  8. How to contact us.

 

 

  1. The personal information do we collect from you:
1.1. What is personal information? Personal information is any information
that allows someone to identify you, including, for example, your name,
address, telephone and mobile numbers, email address, as well as any
information about you that is associated with or linked to, or could be linked
to, any of the foregoing data.
1.2. Your personal information is collected when you register or fill in a form
on a website, contact THE COTSWOLD EXPLORER LTD, or complete a form in any of publications or websites which may relate, for example, to subscriptions, competitions, offers and promotions and personal information you provide in online surveys
and forums on a voluntary basis. This includes information you provide when
you register to use our website, subscribe to newsletters, place an order or
participate in discussion boards on our website. The information you give us
may include your name, address, email, phone number and payment details.
1.3. Personal information that is provided by you will only be used for the
purpose for which it is provided, unless you are informed otherwise at the time
of giving the information.
1.4. THE COTSWOLD EXPLORER LTD will from time to time collect information from you for the
purpose of creating de-personalised data that does not reveal your identity.
THE COTSWOLD EXPLORER LTD uses this information to improve our products and occasionally
for other internal purposes. This information is only used in de-personalised
form and is not connected to any name, address or other personal identifying
information.
  1. How your information is processed and stored securely.
2.1. Your personal information may be processed both in and outside the UK.
When you submit your details in whichever country you are situated you
agree to the information being processed in the UK.
2.2. We may also process or transfer your personal information outside the
UK (and possibly to places outside the European Economic Area, which is all
EU member states plus Norway, Iceland and Liechtenstein). THE COTSWOLD EXPLORER LTD shall take reasonable steps to ensure that any transfer of your
personal information to a country or territory outside the European Economic
Area, whose laws may provide for a lesser standard of protection for your
personal information than that provided under European law, shall have
adequate protection (such as model contractual arrangements as approved
by the EU).
2.3. The websites and our servers, wherever they are based, have
appropriate technical and organisational measures in place to protect against
unauthorised or unlawful use of your personal information as well as the
accidental loss, destruction or damage of your personal information whilst
under our control.
2.4. However no data transmission over the internet can be guaranteed to be
100% secure and whilst we strive to protect your personal information, we
cannot guarantee the security of any information you transmit to us and you
do so at your own risk.
2.5. In the event that you complete a purchase with us via our website, we will
store your delivery and billing information in our server until your order is
processed and then for no more than 14 days.
  1. How we use your personal information
3.1. THE COTSWOLD EXPLORER LTD processes personal information for the following purposes:providing you with goods and/or services that you have requested and
communicating with you about those products and services;
 monitoring, developing and improving the websites, our services and your
experience;
 providing a personalised service;
conducting market research surveys; market research, community and forums management;
running competitions; providing you with information about THE COTSWOLD EXPLORER LTD ‘s, or our business
partners’ products and services where you have provided your consent.
You will always be able to opt-out or unsubscribe from these messages;
 send out email alerts you have agreed to receive. You will always be able
to unsubscribe from these messages;
processing and dealing with any complaints or enquiries made by you or
legally on your behalf;
we may also be required to disclose your personal information to
authorities who can request this information by law that is binding on TCE
GROUP, for instance for the prevention and detection of crime, the
capture or prosecution of offenders and the assessment or collection of
taxes; and other purposes related to any of the above.
3.2. THE COTSWOLD EXPLORER LTD may also contact you about your registration details, to
manage any account or subscription you have with us, or to
provide customer service, even if you have opted-out of or declined to consent to
receiving promotional emails. We may also contact
you if we consider that revisions to this privacy policy are sufficiently important to
notify you about them.
  1. Do we share your personal information with anyone else?
(Please refer to our Cookie Policy for more information)4.1. We may share your personal information with any member of our group,
which means our subsidiaries, our ultimate holding company and its subsidiaries,
as defined in section 1159 of the UK Companies Act 2006.
4.2. We may disclose your personal information to partners of THE COTSWOLD EXPLORER LTD who
supply services to you on behalf of THE COTSWOLD EXPLORER LTD and who need to process
personal information in the provision of such services. When you request goods
and services from THE COTSWOLD EXPLORER LTD, you are consenting to the disclosure of your
personal information to THE COTSWOLD EXPLORER LTD ‘s partners who may provide such goods
and services under contract and guarantee to our satisfaction that they have
sufficiently robust processes in place to ensure the security of your personal
information whilst it is in their care.
4.3. We may disclose your personal information to third parties: In the event that we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective seller or buyer of such
business or assets.
If all or substantially all of our assets are acquired by a third party, in which
case personal data held by us about our customers will be one of the
transferred assets.
 4.4. We may disclose depersonalised data (such as aggregated statistics)
about the users of our websites in order to describe our sales, customers,
traffic patterns and other site information to prospective partners, advertisers,
investors and other reputable third parties and for other lawful purposes, but
these statistics will include no personally identifying information. 4.5. Under certain circumstances we may occasionally be required by law,
court order or governmental authority to disclose certain types of personal
information and we reserve the right to comply with any such legally binding
request. Examples of the type of situation where this would occur would be:
in the administration of justice;
 where we have to defend ourselves legally;
 in complying with the mandatory requirements of a government department
collecting information; and to protect or defend the rights or property of THE COTSWOLD EXPLORER LTD or users of our
services.
4.6. Other than this, THE COTSWOLD EXPLORER LTD will not disclose any of your personal
information to any other third parties without your consent.
  1. Age restrictions on supplying personal information. If you are aged [16] or under, please get your parent/guardian’s
permission beforehand whenever you provide personal information to
the websites. Users without this consent are not allowed to provide us with
personal information. If we become aware that you are under [16] and are
attempting to or have submitted personal information via the Websites
without your parent/guardian’s permission, we will not accept such
information and we will take steps to remove such information from our records. This may involve us having to access and verify your age and
other relevant details.

  2. How we long keep your personal information:
- We will hold your personal information on our systems only for as long as is necessary.Changes in access to personal information or receiving marketing messages: We give you choices regarding the collection, use, and sharing of your
personal information. When you register on one of our sites or respond to
one of our communications or offers, we will ask you to make choices
about receiving further marketing communications from us.
- Should you wish to stop receiving marketing communications from us, you
will be able to unsubscribe or opt-out, or you can contact us and we will
make the changes for you. Our contact details are at the end of this
privacy policy. Please remember to include your full name and address in
order that we may make the changes that you request.
- Withdrawal of Consent; By using our services and our website, you
consent to the use of any information provided by you, collected from you,
or derived based on collected personal information by THE COTSWOLD EXPLORER LTD for the
purposes described in this Privacy Policy.
  3.  You have a right to withdraw your consent at any time for any of the processing
activities that are based on your consent by unsubscribing or by contacting us, using the subject line: Withdrawal of
Consent, in
writing to ross@thecotswoldexplorer.co.uk
  4. How to contact us:
If you have any questions about our Privacy Policy or our treatment of your personal information or require any further information about the personal data we hold about you, please don’t hesitate to contact us directly on ross@thecotswoldexplorer.co.uk or by writing to the address on the contact page.